Contact Ovago Customer Service
How to Reach a Person at Ovago
Verified Contact Information
Toll-Free Number:
-
1-888-995-6202USA
Customer Service:
-
1-888-457-4490USA
-
1-844-450-1133
-
+1 867 992 2357Canada
Customer Service:
exchange@ovago.com
Exchanges
customercare@ovago.com
Sales/ Reservations:
sales@ovago.com
Ovago Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Ovago Phone Number
1 (888) 995-6202
Average Hold Time
00:00:51
Average Calls duration
10 minutes
Most Popular Ovago Email Address
customercare@ovago.com
Ovago Live Agent Availability
40% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Ovago Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Ovago Phone Number | 1 (888) 995-6202 |
| Average Hold Time | 00:00:51 |
| Average Calls duration | 10 minutes |
| Most Popular Ovago Email Address | customercare@ovago.com |
| Ovago Live Agent Availability | 40% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Return/ replace, activation/ cancellation and request for information |
| Prepare before the call to Ovago | Email, phone number or order id or tracking number |
Contact Information
Ovago Website:
Ovago Help Center:
Corporate Office Address:
Ovago
99 S Almaden Blvd
San Jose,
California
United States
Summary of Ovago Customer Service Calls
88
TOTAL
CALLS
CALLS
09:46
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ovago?
Return/ Replace Question:
- “Need to change reservation”
- “Flight change”
- “Change flight”
Request for Information Question:
- “Check luggage status”
- “Informations about my flight”
- “Reschedule”
Activation/ Cancellation Question:
- “Cancellation”
- “My trip cancelled”
- “Flight cancel”
Product/ Service Question:
- “Ticket purchase problems”
- “I cant buy tickets”
Payments and Charges Question:
- “Waiting for credit for over a month”
Refund Question:
- “Refund status”
Other Question:
- “Flight issue”
- “Canselnselation flight”
- “Floght”
Compare Ovago Customer Service To
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Ovago